HSE and Wellola Release Secure Patient Communication Portal
What Is the HSE COVID 19 Portal?
The HSE COVID19 Portal is a simple digital tool designed to optimise clinician and patient safety. This care-enabling technology supports clinicians to keep people well and treat those that are unwell, in the community where possible. Now, more than ever, its aim is also to protect those medical practitioners on the front-line offering care.
Available at www.hsecovid19.ie, Irish General Practitioners and primary care providers can set up an account in the portal to offer their patients secure online communications.
Core Features Include
- Online Booking
- Video Consultation Software (in app or via text or email)
- Secure Messaging
- Form Completion to assist in triaging
- Resource Sharing
- Payment Functionalities (e-Invoicing, payment in video-screen etc)
- e-Prescriptions (coming soon)
HSE Patient App
The patient experience of the portal is via an app, downloadable at the www.hsecovid19.ie website. An iOS and Android version is launching next week. Patients, once given access by their clinician, can download and log in to the app to manage all communication and share clinical information.
What are the potential benefits the HSE COVID 19 portal?
Mitigating Risk: The tool allows for triaging of patients before they attend a GP practice or hospital (e.g. form filling, online booking, video consultation features).
Remote Care Provision: caring for patients who are self-isolating (e.g. messaging, video, sharing resource features)
Maintaining Workforce/ Flexible Working: all data is hosted centrally in the cloud, so should clinicians (e.g. GPs or consultants etc.) be required self-isolate, they can still contribute to caring for patients remotely should they wish to.
Connected Database: all stakeholders (community based, primary care, GP, Hospitals etc.) could potentially access/track/share patient information for victims of COVID-19 via this single, central cloud-based system.
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